The Workforce Training for New Behavioral Health Staff Online Course is free to the public. This course introduces foundational concepts for behavioral healthcare workers supporting people experiencing homelessness with serious mental illness or substance use disorder. The course encourages building trust, respecting individual experiences, and providing compassionate, professional care to improve behavioral health outcomes and overall stability for those in need. The training covers core responsibilities, administrative tasks, communication skills, documentation, and ethical decision-making.
Key Topics in the Course:
Behavioral Health Fundamentals
Day-to-Day Operations: How to Do My Job
Collaboration, Boundaries, and Ethics
The National Association of Social Workers (NASW) has accredited this course for 1.5 continuing education units (CEUs). The course has three chapters, each with articles and opportunities to apply knowledge through journaling. Participants can work at their own pace, starting and stopping as they wish.
HHRC does not charge any fees for the training or CEUs.